Help Desk Services

Providing your end-user with a single point of contact (SPOC) eases up the process and brings comfort to them when trying to reach out for all problems/issues/requests and queries regarding their environment.  A service desk focuses on restoring normal service in all situations by either enabling the client with a solution.

Operations provided through Help Desk

  • Remote Desk Support
  • Incident Management
  • Problem Management
  • Reports

Key Deliverables

  • Implementation and operation of Help-Desk
  • Integration of technology tools and solutions at the Client site
  • Investigate, trouble shoot and resolve system problems